“The care I received from Hearbase has been transformational…”

"From my initial consultation through to my follow up reviews, I have experienced a friendly professional approach throughout. The product I purchased has literally been a life changer with regards to my quality of life when communicating with people in public or simply watching TV. So I have no hesitation in recommending their product and service at the Hearbase."

Roy Parrish, January 2020

Friendly receptionist and very professional service by hearing tester. Everything was explained clearly and the whole experience was quick and well done. I would recommend Hearbase without any hesitation.

Deborah Holley, January 2020

Having been fitted with hearing aids via the NHS, I did not get on with them. Now that I have the ones from Hearbase in Bexleyheath, once I put them in, I am unaware that I am wearing them. I am delighted with my new hearing aids and have had comments from my family that they all notice such a difference. I am not continually asking people to repeat and the radio and TV are so much quieter.

My first appointment at Hearbase could not have been better, I felt comfortable from the minute I arrived and it is very comforting to know that I can just walk in at anytime I have a problem and make an appointment to see you.

Joyce Smalley, January 2020

Very friendly service, I would recommend Hearbase wholeheartedly.

Robert Stearn, November 2019

During the many years I have been using Hearbase I have always experienced nothing but a very professional and extremely friendly service, from my audiologist, to all the supporting staff. I have full confidence in their ability to help me manage my hearing loss

Harry Burton, November 2019

I have been using Hearbase at The Chaucer Hospital in Canterbury for many years now. Sally French has been an enormous help to me. I was initially reluctant, like so many other people I have met, to wear my hearing aids and she was able give me the incentive to do this whilst encouraging me through the initial period of getting used to wearing them. She is extremely knowledgeable and supportive and has gone out of her way to ensure that my hearing needs are met and that everything is being done to provide me with the best hearing experience I can hope for. She has always been generous with her time at appointments and never tires of answering my endless queries. If you might benefit from hearing aids she is definitely the person to see!

Mandy Godleman, November 2019

I have received a very comprehensive check of my ears, hearing aids and hearing itself (a hearing test). Nikki was very good at explaining the strategy she was adopting in my case to upgrading the performance of my hearing aids as a consequence of my answers to her questions. I am very pleased with the service I have received and would have no hesitation in recommending both Nikki and Hearbase to prospective customers.

Ian Bewick, November 2019

I'm very satisfied with the service provided by Hearbase. I've had my hearing aids for about 30 months and always found their staff friendly and helpful. I would happily recommend Hearbase to friends and family should any require a hearing device.

Glenn Tutton, December 2019

Very pleasant experience. There was no pressure to buy as my hearing was not bad enough to warrant correction. Just a benchmark for future years. I trust their service.

Richard Lambourne, December 2019

Made to feel relaxed and welcomed from the moment I entered the 'London quality' reception area. All staff friendly and very professional. Had complete confidence in the service being offered and Nikki explained the test and results in language that could be understood by a non hearing specialist.

Stephen Holley, December 2019