Keeping You Safe During The Pandemic

Our audiologists get vaccinated

There are many ways we have responded to the pandemic to keep you safe and vaccinating our audiologists is now another tool we are using.

As part of the UK-wide vaccination rollout, which began in December, our audiologists are classified as essential healthcare workers. This is one of the government’s target priority groups for the vaccine. The process has now begun to vaccinate our team at centres throughout Kent.

Our managing director Mark Scutchings, who, as a practising audiologist is on the frontline covering emergency and specialist clinics, said after receiving his jab: “We take our responsibility in ensuring the safety of our patients extremely seriously.

” We have done a lot within our clinics to keep everyone as safe as possible, especially with many of our patients being elderly or vulnerable. By vaccinating our frontline staff we have one more tool to use in our fightback against coronavirus.”

With millions more jabs to go, the early signs in the UK figures are encouraging and it is hoped the vaccine rollout will help the country escape further lockdowns and save many more lives.

Stay vigilant

We all still need to be vigilant and our patients need to continue to follow our clinical protocols, which include:

1 Wear a face covering

We have all the necessary PPE for our patients and staff. Face masks are mandatory for patients in all our clinics

2 Follow social distancing

We are following social distancing requirements in our clinics and reception areas

3 Answer screening questions accurately

We ask screening questions for every patient booking an appointment to check they have no symptoms of COVID

4 Let us check your temperature

We have hand sanitiser stations and temperature checks as you enter the clinic

5 Follow the safety rules

We are continuing with our usual high standards in infection control, with regular deep cleans in between patients. All surfaces are cleaned throughout the day.

Can I visit Hearbase during the third lockdown?

Yes, please continue to attend your appointments with us. Your hearing is important and if you have noticed any changes, you should get it checked with our expert audiologists.

For those who are shielding or do not wish to attend a physical appointment, we also offer comprehensive telephone and video support to all our patients.


To book an appointment call 0800 028 6179 or email [email protected]