Our Covid Safety Guidelines Are Staying In Place

Covid guidelines

As we begin to take the first tentative steps out of lockdown, we wanted to remind all our patients that our COVID safety guidelines and social distancing will remain in force for the time being.

Our clinical manager Marta Lopes said: “We are all looking forward to warmer days and being with our friends and family again. But we are not out of the woods yet, so please continue to follow the five safety steps listed below when you visit us.”

1 Arrive on time and wear a face covering
Face masks are mandatory for patients in all our clinics

2 Arrive on time and follow social distancing
Try to arrive as close to your appointment time as possible as we are operating strict social distancing in our reception areas.

3 Answer screening questions accurately
We ask screening questions for every patient booking an appointment to check they have no symptoms of COVID

4 Let us check your temperature
We have hand sanitiser stations and may conduct temperature checks as you enter the clinic

5 Follow the safety rules
We are continuing with our usual high standards in infection control, with regular deep cleans in between patients. All surfaces are cleaned throughout the day.

Your hearing is important – come and see us at your nearest Hearbase clinic:

Ashford – ONE Hospital
Ashford – Spencer Hospital (ear wax removal only)
Canterbury – Chaucer Hospital
Dover – White Cliffs (ear wax removal only)
Orpington – Chelsfield Park hospital

Call 0800 028 6179 or emial [email protected] to book an appointment today